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IT Business Analyst

Sandvik

Location
Pune, India
Experience
Fresher/Experienced

About the role

Join Sandvik Coromant’s Dynamics Product team, which operates Dynamics 365 Customer Service across Sandvik Coromant and sister divisions. Work with users and stakeholders to understand needs, analyze platform usage, explore new capabilities and AI agents, test proofs of concept, and recommend what the product team should develop. Collaborate with developers, testers and architects throughout the delivery process.

Key skills

Business AnalysisRequirements GatheringStakeholder ManagementDynamics 365 Customer ServiceData QueryingReportingData AnalysisAI AgentsProofs of ConceptUser StoriesAcceptance CriteriaTestingTraining MaterialFunctional DocumentationCommunicationEnglish

About Sandvik

Sandvik is a global engineering and manufacturing group. This role is within the Dynamics Product team supporting Sandvik Coromant and sister divisions.

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At a glance

Apply by
Apply by 26 Nov

Who can apply

Education
University degree in IT or a related field, or equivalent practical experience.
Departments
Information Technology, Computer Science, Information Systems, Business Information Systems or related fields; confirm any additional accepted disciplines with the employer.
UG
University degree in IT or related field, or equivalent practical experience. Specific degree names and graduation years are not listed.
Other
Understand customer-service operations and distinguish user requests from underlying problems. Experience in business analysis and translating business needs into requirements; confidence exploring digital platforms; ability to query data and create reports independently; strong English communication. Hands-on Dynamics 365 Customer Service and AI-agent experience is an advantage.

Where our students landed

Placement highlights

Aarav Sharma

SDE · CSE 2025

Google₹32 LPA

What students say

Placement stories

The company-wise practice and the mock drives felt exactly like the real thing. I walked into my interview already knowing the pattern.

Ananya NairPlaced at Google · CSE 2025

The daily quests kept me consistent for months. By placement season I had solved enough that the aptitude round felt easy.

Rohan MehtaSDE Intern → PPO · IT 2026

The NQT mock felt like the real paper. I walked in calm and cleared it on the first attempt.

Rohit BansalManipal Institute of Technology · CSE 2025

I am from a tier-3 college and cleared TCS Digital. The readiness score told me exactly when I was ready.

Mohammed FaizanOsmania University · IT 2024

A 30-day quant plan took me from "I hate aptitude" to a top-decile score. The structure did it.

Sahil KapoorDTU Delhi · SE 2024

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