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Cognizant – Digital Workplace Practice (Service Desk) – Fresher Hiring

Cognizant

Location
PAN India · On-site
Experience
Fresher

About the role

Part of Cognizant’s Digital Workplace Practice. Provide technical support to clients and end-users, troubleshoot and resolve IT issues, track support requests, and help ensure smooth functioning of computer systems and IT services. Requires a client-focused approach, strong communication, sound technical knowledge and flexibility to work from the office in assigned shifts.

Key skills

Technical SupportService Desk OperationsIT TroubleshootingHardware TroubleshootingSoftware TroubleshootingTicket ManagementIncident LoggingSLA ManagementCustomer ServiceCommunicationProblem SolvingKnowledge Base DocumentationTeam Collaboration

About Cognizant

Cognizant is an American multinational corporation that provides IT services, including digital, technology, consulting, and operations services. It is headquartered in Teaneck, New Jersey, United States. Cognizant is part of the NASDAQ-100 and trades under CTSH. It was founded as an in-house technology unit of Dun & Bradstreet in 1994, and started serving external clients in 1996. It was founded on 26th January 1994 (25 years ago) by Kumar Mahadeva.

Apply

At a glance

Work mode
On-site
Apply by
Apply by 30 Nov

Who can apply

Education
Three-year full-time undergraduate degree
Departments
Any discipline / stream, subject to the eligible three-year UG degree requirement. Examples: BCA, B.Sc., B.A., BBA, B.Voc., BMS and B.Com.
UG
Three-year full-time UG degree; 2024, 2025 or 2026 passout; minimum 50% aggregate. At joining, at least 50% in the degree and no standing arrears.
PG
Candidates currently enrolled in full-time postgraduate courses are not eligible. Other PG criteria not specified.
Passout years
2024, 2025, 2026
Other
Minimum 50% in X, XII, Diploma (if applicable) and UG; 49.9% cannot be rounded up. CGPA conversion as per university norms. Re-evaluation candidates are assessed on initially declared results. Standing arrears make candidates ineligible. Must be open to shifts and any Cognizant office location. Indian nationals and OCIs residing in India may apply. Strong verbal/written communication, client focus and sound technical knowledge expected.

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Placement highlights

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What students say

Placement stories

The daily quests kept me consistent for months. By placement season the aptitude round felt easy.

Karthik RaoSDE · IT 2025

The company-wise practice and the mock drives felt exactly like the real thing. I walked into my interview already knowing the pattern.

Ananya NairPlaced at Google · CSE 2025

The resume tips and interview-experience section gave me an edge I did not expect. Highly recommend to every final-year student.

Priya NairData Analyst · ECE 2025

Company-specific drives saved me weeks. Instead of random practice, I drilled exactly what Accenture asks.

Priya NairSRM Chennai · CSE 2025

Adaptive difficulty meant I stopped grinding easy problems. My quant accuracy went from 58% to 84% in eight weeks.

SSneha IyerPSG Tech · IT 2025

The TCS NQT track is shockingly close to the actual paper. I cleared in my first attempt — the daily quests kept me consistent.

AAditya KrishnanVIT Vellore · CSE 2025

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