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Intern – GenAI

Seagate

Location
Pune, Maharashtra, India
Experience
Fresher

About the role

The GenAI Customer Success Team promotes innovation and collaboration by applying advances in AI research and development to improve organisational outcomes. The team focuses on the customer and employee adoption experience, provides training and learning materials, monitors impact and compliance with company policies and standards, identifies AI needs and opportunities, and guides users throughout the AI lifecycle. The intern will learn Seagate's AI solutions and help users understand, adopt and use them effectively.

Key skills

Generative AI (GenAI)AI ConceptsPrompt EngineeringCustomer SuccessCustomer SupportTechnical SupportUser EnablementTraining Material DevelopmentPresentationsDemonstrationsWorkshopsProduct AdoptionBeta TestingUser Feedback AnalysisBasic TroubleshootingCommunicationAnalytical ThinkingProblem SolvingTeam Collaboration

About Seagate

Seagate is a data storage and storage-technology company with more than four decades of storage innovation. It develops solutions that help people and businesses store and manage data. The company states that its workforce operates globally and is guided by integrity, innovation and inclusion.

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Who can apply

Education
B.E. / B.Tech
Other
Foundational understanding of GenAI concepts and technologies; familiarity with prompt engineering; exposure to customer support or technical support through academic projects, internships or other experiences; ability to explain technical concepts in simple language; exposure to training materials, presentations, demonstrations, workshops or knowledge-sharing; analytical and problem-solving ability; teamwork and independent working ability; fluent written and spoken English. Additional languages are an advantage. Seagate describes the experience profile as Freshers / Experienced, without a specific number of years.

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